Customer care

Terms of service

These Terms of Service govern your use of PetSoul Gem, operated by OmniTheos Technology Inc. By using the website or placing an order, you agree to them.

Orders and payment

An order is accepted when we send an order confirmation, subject to availability and payment authorization. Stripe securely processes payments and may present payment methods based on the customer’s location, currency, device, and transaction eligibility. Prices are shown in the currency displayed at checkout.